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Privacy Policy

How we protect your data and privacy

Last updated: May 30, 2026

1. Introduction

Welcome to Evalyst IAS (“we,” “our,” “us”). We are committed to safeguarding your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, process, and protect your information when you use our website, mobile application, and UPSC evaluation services.

By accessing or using our platform, you agree to the terms outlined in this policy.

2. Information We Collect

We collect the following categories of data:

a. Personal Information

  • Name
  • Email address
  • Mobile number
  • Demographic details (age, gender – optional)

b. Identity & KYC Information (if applicable)

  • Aadhaar number
  • PAN details
  • Any identity proof submitted for verification

c. Academic & Evaluation Data

  • Answer sheets (PDF/JPEG uploads)
  • Test submissions and performance analytics
  • AI-generated feedback and evaluation records

d. Payment Information

  • Payment details processed via secure third-party payment gateways
  • We do not store card/banking details on our servers

e. Technical & Derivative Data

Automatically collected data such as:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Usage patterns and interaction logs

f. Cookies & Tracking Technologies

We use cookies to:

  • Enhance user experience
  • Store preferences
  • Analyze platform traffic

You may disable cookies via browser settings.

3. How We Use Your Information

We use your data to:

  • Create and manage user accounts
  • Process answer evaluations and generate AI-based feedback
  • Personalize your learning experience
  • Improve platform performance and AI models
  • Communicate updates, results, and service notifications
  • Process payments and manage transactions
  • Detect and prevent fraud or misuse
  • Provide customer support

We do not sell your personal data to third parties.

4. Use of Success Stories for Branding

By using Evalyst IAS, you agree that:

  • If you are selected in UPSC or any competitive exam using our platform,
  • We may use your name, photograph, rank, testimonials, and success story

For:

  • Website features
  • Social media promotion
  • Marketing campaigns
  • Advertisements

We will make reasonable efforts to inform you prior to such use.

5. Sharing & Disclosure of Information

a. Legal Compliance

When required by law, regulation, or legal process.

b. Protection of Rights

To:

  • Prevent fraud
  • Investigate policy violations
  • Ensure safety and security

c. Business Transfers

In case of:

  • Merger
  • Acquisition
  • Sale of assets

Your data may be transferred to the new entity.

d. Service Providers

With trusted third parties such as payment gateways, cloud storage providers, and analytics tools (under strict confidentiality obligations).

6. Data Security

We implement:

  • Encryption protocols
  • Secure servers
  • Access control mechanisms

However: No digital platform can guarantee 100% security, and users share data at their own risk.

7. Data Retention

We retain your data:

  • As long as your account is active
  • As needed for academic tracking and service improvement
  • As required by legal or regulatory obligations

8. Data Deletion & Account Termination

You have full control over your data.

1. In-App Request

  • Go to Profile → Delete Account
  • Submit verification form

2. Email Request

  • Send email to: evalystai@gmail.com
  • Subject: “Data Deletion Request”
  • Include registered email/phone

Processing Timeline

  • Data will be deleted within 30 days of verification
  • Some data may be retained if legally required (e.g., fraud prevention, accounting)

9. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data
  • Withdraw consent
  • Restrict or object to processing

You can exercise these rights via your account settings or by contacting us.

10. Policy for Children

  • Our services are not intended for children under 13 years
  • We do not knowingly collect data from minors
  • If such data is identified, it will be deleted promptly

11. Cookies Policy

We use cookies to:

  • Maintain session login
  • Understand user behavior
  • Improve user experience

You can disable cookies in browser settings, though some features may not function properly.

12. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices. Users are advised to review their policies separately.

13. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be:

  • Posted on this page
  • Notified via email/app (if significant)

Continued use of the platform implies acceptance of updates.

14. Contact Us

For any queries, concerns, or requests:

📧 Email: evalystai@gmail.com

📍 Platform: Evalyst IAS Support

15. Consent

By using Evalyst IAS, you:

  • Consent to data collection and processing
  • Agree to the terms outlined in this Privacy Policy